Greg Cannon

As the year draws to a close, many leaders find themselves pausing to reflect on the journey they have taken. Leadership is not a fixed skill but a continuous process of learning, adapting, and growing. This moment offers a valuable opportunity to assess progress, celebrate successes, and identify areas for improvement. Reflecting on leadership growth helps prepare for the challenges and opportunities that the new year will bring. Recognizing Key Leadership Achievements Looking back on the...

The best organizations run like an orchestra: every section aligned to the same score. But too often, teams operate in silos—marketing doesn’t talk to operations, or care teams don’t connect with administration. That disconnection limits growth. Leaders who build alignment foster collaboration across departments. They remind everyone of the shared mission: serving families well. When silos break down, communication flows, innovation grows, and the whole organization runs smoothly. Alignment...

Great leaders don’t just solve problems—they innovate. They ask new questions, reimagine traditions, and look for better ways to serve. In funeral service, innovation may mean offering unique celebration-of-life options, rethinking aftercare programs, or finding creative ways to connect with families digitally. Creativity in leadership doesn’t discard tradition—it expands it. By blending legacy with fresh ideas, innovative leaders create experiences that honor the past while meeting the...